Activity & Experience Insight
Portfolio Optimisation
Profiling & Space Management

At Knight Frank we understand that making use of the latest technology solutions is crucial for advanced and complex real estate portfolio management and strategy development. Our goal is to support our clients in using data to continuously enhance their real estate portfolio, buildings and workplaces.
That’s why we created our smart tool – ACE Platform – which we’re using for advanced data analysis.  


years of Knight Frank

Discover The ACE Platform

What is the ACE Platform?

The Activity & Customer Experience Platform is an analytical and consulting tool that helps you to better understand your buildings and office spaces.

The ACE Platform provides continuous analysis, monthly reporting and quarterly opportunity reviews, to provide our clients with insight and a marginal improvement programme.

Nowadays data drives real estate decisions and the ACE Platform helps our clients to analyse this data to be able to continually enhance efficiency of their portfolio and workplace, as well as reduce risk and environmental impact.

Would you like to see how our ACE Platform works?

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Arrange a demo

If you would like to learn more about our ACE Platform 
or to be shown a live demo, please contact us below

Customer Value

ACE Platform will provide value for your business.


We support you to manage your office space as efficiently as possible, adapting key metrics to match the needs of your employees and business objectives.

The ACE Platform's continual analysis will enable you to create a great workplace that attracts employees and retains the best talents.

ACE Workplace

Evaluates the Activity and Customer Experience within the workplace.

ACE Profiling

Profiles your entire workforce to determine the demand for space.

ACE Re-occupancy planning

Helps to re-evaluate different social distancing planning metrics, and can overlay space plans (with which workspaces are useable) in seconds.


We support you to better understand how a building is used, and how you could enhance the service provision and experience of the occupiers, driving premium value.

We also provide you with detailed reporting about your portfolio to give you true understanding on its performance.

ACE Portfolio

Measures whole portfolio performance and identifies opportunities for savings.

ACE Human Experience

Measures space users' satisfaction to discover current occupiers' needs.

ACE Covid-19 Portfolio Risk analysis

Analyses levels of Covid-19 risk within the portfolio.

ACE Platform Modules



Evaluates the Activity and Customer Experience within the Workplace to determine a ‘Buzz Score’ which can be benchmarked against millions of square metres of Human Experience




Analyses data across your entire portfolio to determine opportunities for change, such as level of agility or cost per person


Human Experience


Evaluates current tenant’s needs based on an in-depth study of the space users’ experience. Your building’s performance can be benchmarked against the market



Profiles your entire workplace from a psychometric, functional and individual perspective to determine the the size and shape of your workplace demand

Covid-19 Portfolio Risk Analysis


Analyses levels of COVID-19 risk within your portfolio

Re-occupancy Planning


Calculates capacity according to specified social distancing measures within a range of 1-3 m, allowing you to plan for a safe and efficient re-occupation of the office

Our Expert Team

Our global team has diverse expertise in occupier and landlord insights, workplace, psychology, sociology and data science.

Marta Sobieszczak

ACE Product Manager

Neil McLocklin


Chris Santiago


Tomasz Wojtas

Data Scientist